MethodsĪ hermeneutic lifeworld interview study was performed with 18 families whose children were treated in the level III NICU at a university hospital in Sweden. The aim of this study was to describe parents’ experiences of communication with NICU staff. Communication between parents and NICU staff is an essential part of the support offered to the parents and can reduce their emotional stress. An infant’s admission to a neonatal intensive-care unit (NICU) inevitably causes the parents emotional stress.
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